Quality runs from top to bottom in your organization. First of all, there was your very timely and knowledgable replies to my technical questions. Then, Jennifer your phone receptionist was completely upbeat, spot on, and helpful. She had no problem with my request to come by and check out the noise level of the slates I was considering (the new Motion slates are indeed very quiet). In so many other organizations this would have been a "problem", and the receptionist would not have been "authorized" to do that. It was the first of many times I was to hear the magic words "no problem" as I worked with Allegiance.

Laurie was very helpful and knowledgable, providing valuable information and expediting our purchase in a timely way. She provided insight into the software integration you provide for vertical applications. Again, delegation of authority and decision-making ability was apparent in her handling of our order. No sales automatons in your outfit!

Jason not only provided valuable information about case options and pros and cons of various slate models based on field experience, he also noticed a serious flaw in one of the tires of my car in parking lot -- very likely saving us a blow-out on the highway. And Laurie helped us find a local tire store -- are these people cool or what?

Peter set up the Motion LE1600 slate we bought, and had useful things to say about WiFi security options. And we spoke to your Dad for a bit, a very pleasant and intelligent man. He must be proud! I heard from the folks in your company about the flowers you provide for the office and what a joy you are to work for. No wonder your people are so friendly and "can do".

The best products, great service. The only question I have left is, "When are you going to start giving management seminars?" There are many companies out there whose managers could learn from the way you do business.

Best wishes to all the Allegiance crew!

-Tom

Well, I finally called Pete back last week, and he set me straight - solved all my problems and mailed some stuff out to me right away. Thanks for being helpful and backing up your sales of these unique devices with excellent customer service. I couldn't be happier. I love the bluetooth keyboard, and love leaving it at the office because the handwriting recognition is so good. Having my whole computer with me all the time and being more mobile and paperless than I have EVER been is great for productivity.

Satisfied customer,
David C. Calco
Coordinator/Technology
Constellation Community Schools

John, I've received everything and am very happy. It was a pleasure doing business with you.

Best,
Sam

You guys are amazing... I just got the package and was totally not expecting it this quick! You'll continue to be my first stop for my tablet needs.

-Matt

Hi John, Thanks again for all of your help. I just received a letter from your sales department regarding my purchase, and I must say that your companies’ strong commitment to customer service is a breath of fresh air in today’s over competitive marketplace. Thank you.

-Dan McGee

Lori and Jennifer, I just wanted to thank you again for all your help with our computer purchase! You are both extremely pleasant to deal with and I appreciate all your effort to get it out to us today. I copied Mr. Hill so that he also knows how helpful you both were. You both deserve the praise.

Thanks again,
Suzanne Baker

I just wanted to take a quick minute and tell you how much I appreciated Pete helping me yesterday. It made a huge a difference in terms of my productivity.

Thanks,
David Blanford

I just wanted to take a minute to say thank you for your excellent service. Your expert advice regarding system configuration was right on. Having inventory on hand shortened my expected delivery time by weeks. Your professionalism and prompt customer support is outstanding. When the unexpected happened and my tablet failed, your “No Downtime” extended warranty had a new machine out on overnight delivery before I could even get home to package mine up for repairs. It is a great relief letting Allegiance Technology Partners take care of my warranty repair. No calling the manufacture. No prolonged time holding on an automated telephone system. One simple call…. all taken care of. I was referred to ALLTP by Motion themselves. I second their recommendation. Thanks!

-Kim R. Montee, MD

Everything is great. I couldn’t be more pleased with the unit. It’s so much easier with the slate in class than it was with that big clunky M200. Thanks for being great to work with. I’ll definitely buy from you guys in the future.

-James Haley

Thank you, John. Your customer service is amazing! Please send me some buisness cards for when I have people ask me how to get a tablet like mine. I would be happy to give them your card.

-Mark Wormwood

I just wanted to touch base with you and let you know how much I am enjoying my new LS800 tablet. It has helped streamline my day more than I could have ever imagined. When business is booming time and efficiency are essential. I have so appreciated all of the support and wonderful customer service that I have received from the staff at Allegiance. All of the staff has been very attentive and knowledgeable with the products which made my decision to purchase a tablet quick and easy. Speaking of quick, my tablet and accessories arrived at my office before I knew it and I was up and running instantly. I also found John's OneNote training to be very effective and definitely worth my time and I look forward to his monthly One Note tips. Thanks again for the wonderful customer service. Have a great day!

-Penny Ikner

The Motion LE1600 was the first Tablet PC I ever bought. Allegiance’s personalized service and great customer support made me feel like a valued customer and confident that I had made a smart purchase. Imagine my surprise when I got a call from John, the ALLTP President himself, to help me with my order. And after business hours no less! Through no fault of their own, some of the items were on back order, but John was fantastic about keeping me up to date on the status of my order. The customer service didn’t stop there. A few weeks later I received a phone call from Lori just to make sure things were going fine with my Tablet. I even got a nice card in the mail from her. This is a company that stands behind their product. Don’t believe it? Still nervous about getting a Tablet PC? Try their 48 hour demo program. Where else can you find a deal like that? Allegiance is now my one-stop shop for Tablet computing needs.

-Sergio Gonzales

Just checking in to let you know the LE1600 is still working great. I've been getting oohs and ahhs from other folks in my classes, as well as from some of the professors. In fact, one of them was downright transfixed. She had noticed during class that I was pretty much the only one whose face was NOT hidden behind a laptop screen, clicking away as she spoke and was curious to see what the heck I was writing on. I steered her to your website and gave her your name. Have a good one!

-Dan Wiley

Thanks for the update. I actually received everything but the portfolio before I read your message. I was very surprised to receive the battery so soon. I have definitely enjoyed doing business with ALLTP.

Sincerely,
Paul Nelson

The minute I saw the tablet, I knew it was mine and ordered it right away. My two favorite words are effective & efficient. Not only is the tablet effective and efficient, but the service and the tablet have far exceeded my expectations. I have had it for 4 months now, and my business has doubled while being sick during the time and in the hospital for one week. It afforded me the ability to still work, where time is of the essence and necessary to succeed in my business. You have been a complete GEM, and helped me out with a problem with my email that no one else could fix, you did it. YOU GUYS ROCK. The tablet is so easy to carry around and it is up and running in seconds, which is extremely important to me, since I am a single mom. I take it to the doctors office with me, my kids play Disney games, and I can work in between. It affords me the flexibility to be a SUPER MOM, and more profitable in my business.

Thanks,
Janet L. Caso
Novastar Mortgage

John, It is always nice to work with a company and people that are as focused on customer service delivery as you. I received my Tablet today as expected and am beginning to get experience with it as we speak. :) I'm really enjoying it and I will probably give you a call in a couple weeks to talk about accessories.

-Dan Shull

Hi, John: Here's my overdue thanks and hearty affirmation of doing business with your company. I've had my TabletPC for a month and a half now. I love it! I was so impressed and pleased that you answered my Saturday email requesting authorization for picking up my Tablet instead of having it delivered. I had read a number of good things about you and your company online, which lead me to try to reach you. I was not disappointed! I have purchased a number of software products and accessories since then as well, always checking first to see if your company offers them. Your customer support after the sale is also wonderful. I have had ocassion to talk to your customer service and tech support twice, and have found helpful, patient and immediate answers to my concerns. It feels more like I'm calling up a friend to say "Hey, how do I get THIS part to work?" than calling a business. I have also shown my Tablet off to a few people with more than a casual interest in it, and I have encouraged them to purchase through your company and nowhere else, explaining what positive experiences I have had. Thanks for being a great example of what a business should be. I recently received your email sharing Allegiance's sales milestones and recent successful growth. You deserve it.

Sincerely,
Kathie Maughan
Maughan Design, Inc.

If you're in the unspoken Tablet PC Ownership stage of deciding where to buy your new toy, Allegiance is the place. From the moment I saw the Motion LE1600, I knew I wanted it. I emailed John several times with various questions I had. He responded in a timely manner to give me the insight I needed. In fact, it was his customer support and the words of other 'Buzz' members that made it an easy decision to go through Allegiance. His reputation was a big factor in going with the Motion as well. I have since referred a friend to Allegiance, and he has been extremely pleased with the service there. He has personally received two or three phone calls to ensure accuracy in the delivery of his orders. I've just put in another order for some additional accessories I need knowing that I'll be treated how a customer deserves to be treated. Thanks to John and his team.

Robert Rahm
Marquette U. School of Dentistry

The tablet arrived in the mail yesterday and it is excellent. I've been playing with it almost non-stop since I picked it up at the Fedex depot. Next step is to buy the fieldcase/bluetooth package and get cracking with law school classes on the 22nd. Thanks for all your help in the buying process.

-Dan Wiley

I received my LE 1600 Thursday afternoon. I wanted to thank you again for your excellent customer service. The tablet will be a great asset in my college career. I am actually writing this message on the tablet. I'm sure we will see you on the tablet pc buzz forum.

Thanks again,
John Grubb

Dear John, I received the Motion tablet PC I ordered from you, and just wanted to say thanks. I'd never seen a tablet PC before much less used one so it was a bit of a shot in the dark for me. But it has exceeded expectations. It was fun to figure the thing out, and quite easy to learn to use. It suits my purposes perfectly - even sticking with the 256 MB RAM seems to be enough, for now at least. I expect I'll want some accessories and will be in touch with you about that.

Sincerely,
Timm Triplett

John Hill made it possible for me to try out a tablet pc--something that is oddly difficult to do, without his good services. As a result, I discovered that the use of this device can totally transform my productivity. So I bought one from John, after he provided me with a range of alternatives and added service possibilities. I like dealing with this guy. He is helpful, businesslike, straightforward, and determined to do the right thing. I recommend him without reservation.

-Joel Orr
VP and Chief Visionary Cyon Research Corporation

Perhaps you’ve spent the last 2 years watching the tablet PCs evolve from rough products into viable tools. You’ve written up notes of everything you need to do – hardware upgrades, driver updates, etc etc. Or perhaps you know nothing. In either case what you really want to do is take your new baby out of the box and just play – this is what a first tablet experience should be. Few vendors go to such pains to make this possible but John Hill and Allegiance Technology Partners delivered. Fast service, attention to detail, excellent pricing and no headaches - the many testimonials scattered around the web didn’t lie and I couldn’t be happier.

-Joe Kavanagh

John, I wanted to let you know that your company has opened my eyes to the true meaning of customer service. I appreciate you taking the time to asses my needs and recommend the solution at a very competitive price. I also appreciate you walking me through my set-up and installation issues. I will recommend your company to my colleagues and friends for their future IT related needs. Please feel free to use me for a reference for any potential customer.

Sincerely,
Travis West

Dear John, I wanted to thank you for the level of customer service and courtesy that you have shown. Before you recommended even one single product, you took the time to correctly assess what my needs were. Your recommendations supplied the needed solution at a competitive price from the point of view of the customer.

I've learned a lot about the meaning of sales from how your company deals with its customers ---- developing a relationship by understanding a customer's needs and supplying what is needed, not what needs to be sold.

If one of your potential clients ever needs a reference, feel free to to use me. Thank you! And good job for your wonderful services.

Shutoku Shia
University of North Texas

I just wanted to thank you for your outstanding service. It's hard to find someone that really cares about their customers. When I needed something done quickly you were right there to help us. You even went above and beyond my service expectations, which not only saved me alot of time & effort, but also saved my company a tremendous amount of money. I can't thank you enough for all your help and look forward to doing business with you in the future.
Sincerely,

Rick Biddle
Lincoln Mortgage Associates, LLC

Allegiance Technology Partners have got service right, no matter what the problem they are able to find a solution. Whether it is: * Sorting out a wireless network * Finding a high speed high end laptop computer for a short-term rental * Carrying out basic computer maintenance for a worried small business owner I am confident that when I recommend anybody to Allegiance Technology that they will be in capable hands and that an affordable, effective solution will be found and speedily implemented.

Ashleigh S. Barnett
President ADI